HR Solutions On-Call Inc.

HR Solutions On-Call is an outsourced HR firm based in Lee's Summit, MO, giving small and medium-sized organizations direct access to veteran HR professionals around the clock. Rather than hiring a full-time HR director, clients subscribe to a single plan that covers everything from routine policy questions to serious employment disputes. For businesses that want back-office HR handled by experienced people without building out a full internal department, this outsourcing model delivers both coverage and real cost control. The service range is broad by design. Clients can call or email any time, day or night, and reach an experienced HR professional who can walk through a hiring decision, a termination, a harassment complaint, or a compliance question in real time. The firm also builds and maintains the HR infrastructure that most growing organizations lack: policy manuals, activity-based job descriptions, performance appraisal systems, and wage and salary plans. When things get complicated, the team handles investigations, restructures, and employee-relations crises with a process designed to hold up under scrutiny. Training resources, including video and live sessions on sexual harassment prevention, interviewing techniques, conflict resolution, and management skills, are included in the subscription. The firm has supported organizations ranging from two employees to 17,000, which means the model scales well beyond the startup stage. Clients have included healthcare organizations, local government entities, and small business owners who want to stay focused on operations while HR is handled by someone else. The common thread is that most don't have the budget for a dedicated internal HR department but face the same compliance exposure and personnel risk as companies that do. Led by Dr. Steve Cohen and Austin J. Holt, the practice was established in 1998 and brings more than 35 years of direct HR experience to every engagement. Dr. Cohen's background spans 40-plus years of workplace conflict resolution, investigations, and EEOC matters. For BPO company USA comparisons, the subscription pricing model stands out: all services are included in a flat monthly fee with no hidden costs, and the 24/7 phone and email access is genuine direct contact, not a ticketing queue or answering service. Organizations across the US looking to reduce HR risk, stay on top of employment law, or simply get a real answer without waiting until Monday can request a free overview call at any time. The conversation starts with understanding your organization and identifying where the real exposure is, not with a package pitch.