Graven, Austin and Drake Inc.

Graven, Austin and Drake (GAD) is a Colorado Springs call center built around one core promise: live phone conversations that generate sales, subscribers, and qualified leads. With more than 30 years in operation, this BPO company USA clients return to is not a generalist vendor. It is a focused outbound and inbound sales operation, and that focus shows in how campaigns are structured, staffed, and managed from start to finish. The service portfolio covers outbound B2B sales, B2C telemarketing, B2B lead generation, and audience development. Outbound B2B campaigns are designed to communicate logical benefits and financial advantage, with qualified agents, in-depth training, and account managers who stay close to each program. Lead generation starts with list strategy: GAD works with clients to identify the best-performing contact lists, then develops qualified prospects for internal sales teams to close. B2C calling is run with attention to telemarketing regulations and compliance, with agents trained to engage customers in a friendly, empathetic way. Audience development extends beyond list-building to measurable engagement, email collection, wireless and mobile contact integration, and trackable cost savings. The industries GAD serves reflect a long track record with specific verticals. Publishing is the deepest specialty, with over three decades of experience and more than one million publication requests completed in 2020 through controlled publication telemarketing. Membership organizations rely on GAD for new member acquisition and retention. In healthcare and dental, the team held over 200,000 conversations with dental practices on behalf of clients in 2020. Agriculture campaigns are staffed by agents trained to speak credibly with technology-savvy farm owners. The company also carries a history with recognizable brands in the Christian and non-profit sectors. For buyers comparing AI-ready BPO options against a more traditional outsourcing approach, GAD's differentiator is the quality of the human conversation. It is not a back-office processing operation or a customer support ticketing center. One client, published author Shawn Green, noted that GAD callers learn quickly, make strong consultative calls, and show genuine care for both prospects and the client, crediting the company's hiring, training, and retention programs for that consistency. If your pipeline runs on phone conversations, connect with Graven, Austin and Drake through BPOAI.ai and request a quote for your next outbound sales, lead generation, or audience development campaign.