Flat Planet

Flat Planet is a remote staffing and outsourcing company that connects US businesses with skilled Filipino professionals, managing the full employment relationship so clients can focus on running their operations. Based in Austin, TX, with nearly 15 years of experience placing talent from the Philippines, the company works with growth-stage and scaling organizations that need reliable offshore support without the complexity of navigating a foreign labor market on their own. The company delivers both Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) services, covering a broad range of functions. Core service lines include Operations and Admin, Finance and Accounting, Customer Experience, Marketing and Creative, IT and Technical Development, and Project Support. Flat Planet also places dedicated Filipino Virtual Assistants for tasks like scheduling, inbox management, data entry, and customer communication. On-demand capabilities extend to digital marketing, data analytics, and creative services, making it a practical outsourcing partner for companies that need more than a single function covered. The client base is primarily US businesses at growth and scaling stages. This includes companies dealing with domestic hiring shortages, firms looking to reduce labor costs without sacrificing capability, and organizations that want to build out a remote department quickly. Flat Planet positions itself as a long-term partner rather than a transactional vendor, with client retention and repeat business forming a central part of its track record. What distinguishes Flat Planet from many BPO companies in the USA is the depth of operational support it provides. The company handles end-to-end recruitment, HR administration, payroll processing, and compliance with Philippine employment law, so clients do not need to set up local entities or manage foreign labor regulations themselves. As a family-run business, it emphasizes ethics and transparency across its operations. AI-supported workflows, advanced quality-control systems, and rigorous vetting processes are built into its delivery model. Data security and reliable infrastructure are also explicitly part of the service offering, which matters to US companies concerned about protecting sensitive business information. If you are looking for a BPO company in the USA to help build a dedicated back-office or remote support team, Flat Planet is worth contacting. Visit their website to describe your staffing needs and request a customized proposal.