EBO Solutions, LLC

EBO Solutions, LLC is a Camp Hill, Pennsylvania-based extended business office and back office outsourcing partner for healthcare providers across the United States. Rather than a broad-scope BPO company USA, they concentrate entirely on the revenue cycle, giving hospitals, clinics, and medical practices a dedicated team that functions as a direct extension of their internal business office. The result is faster collections, fewer write-offs, and a consistent patient experience that reflects well on the facility. The company's service catalog covers the full arc of healthcare revenue cycle management. On the insurance side, EBO Solutions handles commercial insurance follow-up, including claim re-billing requests, Explanation of Benefits reviews, and denial management, working directly with carriers until each claim reaches resolution. For self-pay accounts, they design customized programs that include statement generation under the facility's own logo, dialer-assisted outbound calling, inbound and outbound customer support, payment plan setup and monitoring, and pre-screening for charity care eligibility. When a facility needs to move aging or difficult accounts, EBO Solutions also runs early-out programs, settlement programs, and A/R cleanup projects that free up internal staff without disrupting patient relationships. Their outsourcing model is built for healthcare organizations that need a scalable, cost-effective alternative to expanding an in-house billing department. By operating as a fully integrated extension of the business office, they use the client's own systems, letterhead, and logo, so patients interact with a consistent brand rather than a third-party collector. This approach is particularly useful for hospitals and physician groups managing rising self-pay volumes, high denial rates, or seasonal A/R backlogs. What sets EBO Solutions apart operationally is the depth of their leadership team. They employ several former revenue cycle managers with more than 120 combined years of industry experience, including a past president of a local AAHAM chapter. That expertise informs their A/R consulting work, where executives review collection letters, policies, procedures, and account timing, then deliver a free comprehensive analysis with specific recommendations to improve recovery rates alongside the client's existing in-house efforts. Healthcare providers looking for a proven medical billing and back office outsourcing partner in the United States can contact EBO Solutions to discuss a customized program for their facility's specific needs.