Conectys

Conectys is a global BPO company that combines AI, multilingual talent, and flexible workforce models to deliver customer experience, Trust & Safety, and data services for businesses that need those functions done right. Founded in Europe in 2004 and listed in Fort Worth, Texas, the company operates across five continents with support available around the clock. For US buyers evaluating an AI-ready BPO, Conectys positions itself as a transformation partner rather than a conventional seat-filling call center, describing its model as Business Transformation Outsourcing. The core service is Customer Experience Management, covering omnichannel customer support and technical support in more than 70 languages with measurable CSAT targets. Around that sits a full-spectrum Trust and Safety practice, including content moderation powered by AI and verified by human reviewers, which protects digital communities, creators, and brands at scale. The company also runs a Data Annotation and Labeling operation that produces high-accuracy training data for AI programs. Rounding out the portfolio are Gig Workforce and Employer-of-Record solutions that let clients add borderless, compliant capacity quickly, plus contact center automation built on the company's own BlueTweak platform, which bundles voicebots, chatbots, workforce management, and analytics into a single system. Conectys focuses its outsourcing work on industries where a single bad interaction carries real consequences. Digital platforms, financial technology companies, ecommerce marketplaces, and gaming businesses make up the primary client base. These are environments where brand reputation, user trust, and regulatory compliance are all on the line at once, and where generic back-office outsourcing firms rarely have the domain depth to add real value. What distinguishes Conectys operationally is its talent model. Rather than relying on one staffing approach, the company blends experienced CX professionals, AI specialists, and a gig workforce to allow fast ramp-ups across languages and time zones. Clients can launch multilingual, AI-supported operations in weeks rather than months. AI governance is aligned with GDPR, the EU Digital Services Act, and the principles of the EU AI Act, which matters for companies in regulated markets or handling sensitive user data. If your business needs a customer support, content moderation, or data outsourcing partner that can scale across languages and markets without sacrificing compliance, Conectys is worth a direct conversation. Request a quote or speak with an expert to find out what the team can build for you.