Certified Ambulance Group, Inc.

Certified Ambulance Group, Inc. (CAG) is a medical billing and revenue cycle management company built exclusively for emergency service providers. Since 1990, the company has handled the billing operations that keep fire departments, ambulance services, and rescue organizations financially stable, freeing those agencies to focus entirely on patient care. For any EMS provider looking to outsource its billing to a specialist, CAG offers a full-service back-office billing system designed around the specific demands of emergency medical services. CAG's core offering covers emergency medical services (EMS) billing, advanced life support (ALS) intercept billing, fire billing, and rescue billing. The company manages the complete billing cycle on behalf of its clients, from insurance submission through to revenue recovery. Central to that work is the EMS revenue recovery program, developed by founder Chris A. Gentile in the late 1980s after identifying a critical funding gap in community-based ambulance services in Connecticut. That program has since been adopted by agencies across the country and remains the foundation of how CAG helps clients capture the reimbursements they are owed. CAG serves a broad range of emergency services organizations as a medical billing outsourcing partner. Clients include municipal fire departments, volunteer ambulance corps, private ambulance companies, and hazardous material companies. Both large agencies and smaller volunteer entities rely on CAG to manage the administrative complexity of insurance claims, payer rules, and collections. Working with state and local agencies nationwide, the company functions as a national medical billing BPO for the emergency services sector. The company is based in Rocky Hill, Connecticut, with a mailing address in Wethersfield, CT, and operates Monday through Friday from 8:30 a.m. To 5:00 p.m. (with an earlier Friday close at 3:00 p.m.). The team brings over 200 years of combined experience in emergency services, with many staff members having direct backgrounds in emergency response. That operational knowledge shapes how billing work gets done here. It is not treated as a generic back-office function but as an extension of each agency's mission. For emergency service providers that need a dependable revenue cycle partner, CAG offers a free initial consultation and competitive rates. Clients can submit insurance information through the website or call directly to discuss how outsourcing billing to CAG can support their agency's long-term financial sustainability.