CallsInCloud

CallsInCloud sells hosted business phone and dialer software to small teams that want to run a call center without buying hardware. Plans start at $40 per month, and customers pay only for what they need, with no long contracts and no per-seat license fees. The company is based in Shippensburg, PA, and has offered hosted calling since 2014. The core products are a hosted PBX for $50 per month, a cloud auto dialer for $40 per month, an avatar dialer for $50 per month, and voice broadcasting for $250 per month. The Office PBX plan includes one static IP, 25 GB of storage, seven phone extensions, a preconfigured firewall, call recording, CDR reports and ring groups. It also covers call transfer, voicemail, voicemail to email and an IVR menu for inbound calls. The auto dialer handles inbound and outbound calling for one agent. It offers answering machine detection, do-not-call filtering, real-time reporting, custom caller ID and callbacks. Agents can work remotely. The avatar dialer plays pre-recorded human voice responses, so an agent can follow the customer's answers and trigger replies with a key press. Voice broadcasting sends pre-recorded messages to large lists and supports press 1 calls. CallsInCloud also lists VOIP termination, VOIP origination, a calling card service and remote support. The site does not name specific industries. The tools fit teams that run outbound sales promotions, inbound help and ordering lines, or mass notification campaigns. A company that wants customer support or a small call center USA setup without a large capital spend is the natural buyer. This is a technology and platform provider rather than a staffed outsourcing operation, so buyers supply their own agents. Setup is simple. You pick a package, sign up, pay by PayPal, Skrill, credit card or bank transfer, and receive admin access by email. The server is ready within 24 hours, and billing starts once it is live. Each plan comes with an admin web interface, free support and servers placed near your area. The company says customers can save up to 50% on monthly phone bills and up to 90% on setup fees compared with on-site systems. If you are comparing options for outsourcing your calling stack or building an AI-ready BPO workflow around a dialer, contact CallsInCloud to request a quote or ask about the introductory offers.