Business and Professional Service

EMS agencies that need reliable billing recovery without building an in-house back office have a focused option in San Antonio, Texas. Business and Professional Service, known as B&P, has specialized exclusively in accounts receivable management for Emergency Medical Services providers since 1932. For healthcare organizations weighing their outsourcing options, few BPO company USA providers bring this kind of depth to a single compliance-heavy niche. The core offering is accounts receivable management for EMS organizations, covering the full billing cycle from claims submission through collections. B&P's professional staff uses only ethical and legal means to achieve maximum recovery for the provider. Patients and payers can settle balances online through the Make A Payment portal, which accepts credit card and bank account payments, so collections do not depend on paper statements alone. Moving billing off the agency's own team frees internal staff to focus on operations while B&P handles the back office work that determines how much of your billing actually turns into cash. B&P works specifically with Emergency Medical Service providers and the broader medical community. If your organization dispatches ambulances or provides emergency medical transport, this partner's entire operation is built around your billing requirements. The company's history in San Antonio runs back to 1932, when it was founded as the Medical Exchange and Information Bureau under the Bexar County Medical Society, serving physicians and dentists across the city. It took the Business and Professional Service name in 1941. In 2019, Tom McDonald, who had worked at the company for more than 30 years, purchased the business and continues as owner and President. Unlike a broad call center USA operation that treats medical billing as one product among many, B&P's staff focuses exclusively on EMS reimbursement. The company stays current through ongoing training and seminars on the laws and regulations that govern medical billing. That matters in a field where payer rules shift regularly and billing errors translate directly into lost revenue. It is what separates a narrow, practiced specialist from a general customer support or collections vendor, and it is why B&P is listed among AI-ready BPO providers for healthcare outsourcing. For an EMS agency or healthcare organization looking to improve recovery rates and take billing off your own team's plate, contact Business and Professional Service at (210) 227-5081 or through bpservice.com to discuss your accounts receivable needs and request a quote.