NCH Customer Support Services, Inc.

NCH Customer Support Services, Inc. Is the Philippine operating entity behind Entain's Manila hub, one of the more established BPO Philippines operations in the online gaming and payments space. Based in Pasay City, the team supports global brands including BetMGM and Ladbrokes, handling customer support, fraud risk monitoring, and payments operations that protect both players and the business at scale. With more than 1,500 colleagues on the ground, this call center Philippines location has been running for over a decade, giving clients access to a mature, well-resourced outsourcing partner with deep experience in regulated industries. The risk and payments function is a particular strength: agents verify accounts, monitor transaction trends, and flag potential fraud, making it a natural fit for companies that need back office and compliance work done with precision. If your business operates in gaming, fintech, or any sector where customer trust and payment integrity matter, NCH Customer Support Services is worth a conversation. Reach out to explore how their Philippine outsourcing team can support your operations.