NCH Customer Support Services, Inc.

Warm, open and collaborative – our people make the difference. You’ll work alongside talented, supportive people who are as invested in your success as their own.

Our Risk and Payments team protects both players and the business from the threat of fraud. We verify customer accounts and monitor transaction trends to identify any potential risks. It’s detailed, high-impact work that builds security and confidence across our brands.

Our Compliance team helps us navigate the complex laws and regulations that govern our industry. We build strong relationships with regulatory bodies, carry out regular audits, and lead employee training in areas like data protection and cyber security. Our work keeps our operations transparent, compliant and accountable.

Our CDD team plays a crucial role in protecting vulnerable players and preventing financial crime. We investigate alerts linked to criminal activity, verify source of funds, and conduct thorough customer reviews – all in line with the Anti-Money Laundering Council (AMLC) and Safer Gambling guidelines.