Verified providers · Healthcare

Healthcare BPO Companies in the Philippines

165 verified companies

Healthcare is the largest industry vertical in this directory, with around 160 companies serving healthcare clients. The core of the work is US-facing: medical billing and coding, claims processing, revenue cycle management, and patient support lines.

The vertical rewards specialisation. HIPAA-compliant operations, certified coders, and payer-specific claims experience separate genuine healthcare providers from generalists with a healthcare logo row. The strongest firms here run nursing-informed clinical support desks alongside the administrative stack.

Every company below serves healthcare clients and comes live from the verified directory. Profiles carry services, team size, and contact details.

VAP (VA Platinum) Cebu | Outsourcing Experts

Virtual Assistant
Cebu501-1000
Unverified

VA Platinum is a Cebu-based BPO Philippines provider specializing in offshore team-building for Australian businesses, with particular expertise in financial services, mortgage broking, accounting, and insurance. Over 8 years, they have helped more than 370 clients cut operational costs by 50 to 70% without sacrificing quality or compliance. Their approach goes beyond standard outsourcing. VA Platinum builds dedicated, full-time teams trained in Australian industry requirements, including ASIC compliance, and equips them with AI automation to maximize output. From back office processing and customer support to healthcare administration, real estate, legal, and eCommerce operations, they cover functions across 30+ industries. Every engagement includes talent acquisition, a structured training program, and an assigned success manager. With 800+ team members placed across finance, construction, not-for-profit, and more, VA Platinum operates If you want to scale without the overhead of local hiring, reach out to VA Platinum to discuss your team requirements.

Virtual AssistantBack OfficeCustomer SupportFinance & Accounting+3

Vector Outsourcing Solutions Philippines

Medical Billing
Philippines
Unverified

Vector Outsourcing Solutions is a Philippines-based BPO focused on two areas where operational quality really matters: healthcare and technology. They handle medical billing, revenue cycle management, and hospital and insurance credentialing for US providers across cardiology, dentistry, internal medicine, neurology, physical therapy, pediatrics, dermatology, and more. On the technology side, they deliver web design, UI/UX, custom WordPress development, e-commerce builds, and mobile app UI design. Their back office outsourcing work goes beyond task completion. The team applies process automation, operations engineering, and analytics to make sure the work they do actually moves the needle for clients. Staffing is flexible, with a blend of on-shore and off-shore models shaped around each client's needs, which keeps costs manageable without sacrificing output quality. For healthcare providers and tech companies looking for a dependable outsourcing partner in the Philippines, Vector Outsourcing Solutions is worth a conversation. Connect with their team to talk through your operational goals and get a plan that fits.

Medical BillingRevenue Cycle ManagementHealthcare CredentialingBack Office+3

Virtual Staffing Solutions

Customer Support
Ormoc City1000+
Unverified

Virtual Staffing Solutions (VSS) is a Philippines-based BPO that helps organizations modernize customer experience, run back office operations, and scale global teams without sacrificing quality or compliance. With over 2,700 employees across five global geographies and 75+ clients served, VSS functions as a strategic extension of each client's business rather than a generic outsourcing vendor. The company's service lineup covers omnichannel contact center operations (voice, chat, email, and SMS), AI-assisted automation and workflow modernization, finance and back office processing, multilingual global staffing, and CRM and IVR integrations. Delivery meets PCI, SOC 2, and HIPAA standards, making VSS a practical choice for compliance-sensitive clients. Coverage options run from standard business hours to overnight and full 24/7 follow-the-sun models. As a faith-based call center Philippines organization, VSS pairs performance accountability with a mission-driven culture that tends to produce lower turnover and more consistent service. Pricing is transparent with no upfront fees and flexible contract terms. If you are comparing outsourcing options, VSS is worth a direct conversation.

Customer SupportContact Center OperationsBack OfficeAI & Automation+3

Visaya Knowledge Process Outsourcing Corporation

Contact Center Services
Philippines
Unverified

Visaya Knowledge Process Outsourcing Corporation is a Philippines-based BPO provider that pairs global service delivery with genuine local insight. The company offers contact center services, health information management, finance and accounting, back office support, and technical support, covering the full range of operations that growing businesses typically need to offload so they can focus on their core work. Visaya KPO runs 24/7 availability for end-customers, which matters most for companies serving multiple time zones or high-volume consumer markets. Their approach to customer support is built around empathy and relationship quality, not just ticket throughput. The team is structured to maintain consistency whether handling a single client account or a multi-market outsourcing engagement. For companies evaluating BPO Philippines options in healthcare administration or financial back office functions, Visaya KPO brings process experience alongside a culture of continuous improvement. If you're ready to explore an outsourcing arrangement or want to understand what a call center Philippines partnership could look like for your business, reach out to Visaya KPO to start the conversation.

Contact Center ServicesHealth Information ManagementFinance & AccountingBack Office+1

VISAYA Ortigas

Customer Support
Pasig
Unverified

Visaya KPO is a BPO provider based in Ortigas, Pasig, offering businesses a dependable outsourcing partner in the Philippines with proven capability across three core areas: Contact Center Services, Health Information Management, and Finance and Accounting Services. Companies that need customer support coverage, healthcare back office processing, or accounting operations handled offshore will find a team here that understands how to deliver on those requirements at scale. The company runs 24/7, backed by infrastructure built to keep operations continuous. Their model blends global best practices with an understanding of local market conditions, which is a meaningful advantage for clients operating across multiple regions. Industry associations and accreditations back their standing as a recognized call center Philippines and BPO Philippines operator. For businesses evaluating outsourcing options that can grow with their needs, Visaya KPO is a solid starting point. Get in touch to discuss your requirements and request a quote.

Customer SupportContact Center ServicesHealth Information ManagementFinance & Accounting+1

Welsend Global Services

Customer Support
Taguig1000+
Unverified

Welsend Global Services is a BPO Philippines company with 32 years of experience, 20,000 employees, and 60+ delivery centers handling over 250 million customer interactions each year. With 300+ clients served across industries including e-commerce, healthcare, finance, retail, telecommunications, and manufacturing, the company has the scale and operational depth to support outsourcing partnerships of any size. Services span customer support, technical support, telemarketing, lead generation, back office operations, and English tutoring for education clients. As a call center Philippines provider, Welsend follows globally recognized contact center standards and invests in modern technology infrastructure to keep performance consistent across every delivery site. The company's "361° Service" philosophy centers on anticipating client needs before they surface, not just responding after the fact. Clients from Air China and major e-commerce platforms have recognized the team's accountability, KPI performance, and ability to handle critical situations. If you're exploring what the right outsourcing partner looks like for your business, reach out to Welsend to start the conversation.

Customer SupportTechnical SupportTelemarketingLead Generation+3

Wipro Philippines

IT Outsourcing
Manila1000+AI-Ready
Verified

Wipro Philippines gives businesses access to a global IT services firm operating right in Manila, one of the most established outsourcing destinations in Southeast Asia. Whether you need IT outsourcing, back office support, or finance BPO, Wipro brings consulting, engineering, and operations depth that most BPO Philippines providers simply cannot match at scale. The team handles complex engagements across multiple industries, working as an extension of client operations rather than a transactional vendor. That means buyers get strategic input alongside execution, not just headcount filling seats. For companies evaluating an AI-ready BPO partner with genuine enterprise pedigree, Wipro Philippines is worth a serious look. Reach out directly to discuss your requirements and get a sense of how they would approach your specific outsourcing needs.

IT OutsourcingBack OfficeFinance BPO

WNS Global Services

Insurance BPO
Mumbai, India1000+AI-Ready
Verified

WNS Global Services brings deep vertical expertise to Business Process Management, covering insurance, healthcare, finance and accounting, travel, and hospitality. Now part of Capgemini following the October 2025 acquisition, the company operates across more than 50 countries, giving clients a genuinely global delivery network. For companies exploring outsourcing, WNS goes well beyond standard call center Philippines voice operations. Their back office work spans analytics-driven claims administration, revenue cycle management, and complex travel logistics, with domain specialists handling each vertical. Customer support is one layer of what they deliver, not the whole picture. If you're evaluating a BPO Philippines partner with proven vertical depth, connect with WNS through BPOAI.ai to explore what they can take off your plate.

Insurance BPOFinance & AccountingHealthcare BPOTravel & Hospitality BPO+1

Xignex Digital Solutions

Customer Support
Cebu City201-500
Unverified

Xignex Digital Solutions is a Cebu City-based BPO outsourcing provider with 200 dedicated agents covering customer support, technical helpdesk, back-office processing, sales development, finance and accounting, healthcare BPO operations, virtual assistance, and IT support around the clock. The operations floor runs 24/7, 365 days a year, making Xignex a full-coverage call center Philippines partner for businesses that need reliable offshore capacity without building it in-house. Every engagement starts with a structured discovery process. Before any agent goes live, the Xignex team studies your workflows, escalation paths, tone of voice, and KPIs. From quote to live operations takes two to four weeks, with dedicated account management and weekly performance reporting included from day one. Average pick-up time sits under 22 seconds, and the team is built to perform in your timezone. For e-commerce brands, SaaS companies, healthcare providers, and finance teams looking to scale through BPO Philippines outsourcing, Xignex offers custom per-seat pricing and a 24-hour quote turnaround with no commitment required. Request a quote to see a proposed team structure and start date within one business day.

Customer SupportTechnical SupportBack OfficeSales & Lead Generation+3

Healthcare outsourcing: common questions

What buyers ask most when comparing healthcare providers in the Philippines.

01

What healthcare work is outsourced to the Philippines?

Medical billing and coding, claims processing, revenue cycle management, prior authorisation, and patient support lines — mostly US-facing. Some providers also run nursing-informed clinical support desks alongside the administrative stack.

02

Are Philippine healthcare BPOs HIPAA compliant?

Serious healthcare providers are, and will show audit evidence: signed BAAs, access controls, and workforce training records. Treat HIPAA posture as a gating question, not a checkbox — generalist firms with a healthcare logo row often fail it.

03

Do providers here employ certified medical coders?

The specialised ones do — AAPC or AHIMA certification is the marker to ask for, along with payer-specific claims experience. Certification density is a strong proxy for how deep a provider's healthcare practice really runs.