Greymouse Philippines

Greymouse Philippines is the Philippine office of Greymouse, an Australian-owned outsourcing provider that also operates from Fiji and India. Based in Legazpi City, the Philippines office began operations in September 2013, originally set up to support the group's Fiji team before growing into a dedicated hub serving the Australian market. The Philippines team is built around administrative, financial, marketing, and technical support functions delivered to businesses based mainly in Australia.

Services listed for this location include Virtual Assistant support, Virtual Receptionist coverage, Finance & Accounting, Marketing, IT Outsourcing, Back Office processing, and Virtual Branch Staffing. Within Greymouse, the Philippines office houses its own IT Department, a Personal Assistance (PA) Department, and a Marketing & Techie Department. The office also delivers web development, software testing, and chat support services to one of the larger software companies in Australia, under Greymouse's Virtual Branch model, where an offshore team is set up to work as an extension of a client's existing operations.

Greymouse describes working with small and medium-sized businesses across Australia and the South Pacific, naming clients such as simPRO, SolomonPower, Vela Australia, and LOWES Men's Wear. The Virtual Branch arrangement with an Australian software company points to technology-sector work alongside the wider base of SME clients the group serves in other industries.

Within the group, the Philippines team is positioned around American and Western accent work, which Greymouse pairs with the Fiji team's Australian and South Pacific accent for voice-facing client tasks. The Philippines office is one location in a delivery footprint that also spans Suva in Fiji and Indore in India, giving clients a choice of location depending on accent, time zone, or the specific function being outsourced.

For businesses looking to move administrative, financial, marketing, or IT functions offshore, Greymouse Philippines offers a Legazpi City-based team operating since 2013 within Greymouse's wider Australian-owned outsourcing network.