Genpact - Cyberpod Centris One, Eton Centris

Genpact brings enterprise-grade process expertise and AI-driven solutions to companies that need more than standard outsourcing. Operating from its Quezon City delivery center at Cyberpod Centris, the team handles complex work across finance and accounting, risk and compliance, supply chain management, data services, and insurance core operations, making it a single partner for both back office transformation and advanced technology deployment. With 800+ global clients and 83,000+ professionals trained in data and analytics, Genpact has practical depth across financial services, insurance, and supply chain-intensive industries. A 63 NPS "excellent" client satisfaction score reflects consistent delivery. The firm's agentic AI capabilities mean automation connects to real business outcomes, going well beyond traditional call center Philippines or back office models. For companies evaluating BPO Philippines options at enterprise scale, Genpact offers the domain knowledge to reduce process errors, the technology layer to make outsourcing a strategic move, and the global reach to support growth. Connect with the Quezon City team to discuss how their outsourcing capabilities can fit your operations.