OpenAI

OpenAI is an AI research and deployment company with a mission to ensure that artificial general intelligence (AGI), by which OpenAI means highly autonomous systems that outperform humans at most economically valuable work, benefits all of humanity. The organization consists of the nonprofit OpenAI Foundation and the for-profit OpenAI Group, which operates as a public benefit corporation.

Through the OpenAI API, developers and businesses can access the same GPT models that power ChatGPT to build their own applications and services. For BPOs and call centers, these models are used to automate customer interactions, generate and summarize content, and streamline repetitive back-office processes at scale.