Krisp is a Voice AI platform built to make conversations clearer and more productive. Its core AI engine powers three main products: noise cancellation, accent conversion, and an AI meeting assistant that generates real-time transcripts and summaries. The platform works with any calling application and integrates with tools like Zoom, Google Meet, Salesforce, HubSpot, Slack, and Zapier. Krisp holds SOC 2, GDPR, HIPAA, and PCI-DSS certifications. Transcripts and summaries are available in 16 languages, and workspace-level custom vocabulary helps improve accuracy for industry-specific terms, making it suitable for enterprise and global team deployments.
For BPOs and contact centers, Krisp addresses several persistent operational challenges. Noise cancellation filters background distractions during live calls, while accent conversion helps agents communicate more clearly with customers across different regions. The AI meeting assistant captures full transcripts, generates summaries, and pushes action items directly into CRM platforms like Salesforce and HubSpot, reducing manual after-call work. HIPAA compliance makes it a fit for healthcare-focused BPOs, and multilingual support across 16 languages covers contact centers handling international customer bases. Agents can also use custom vocabulary to improve transcription accuracy for product names and internal terminology.
Category
Voice AI · Agent Copilots · Speech Analytics
Focus
BPO & Outsourcing
Deployment
Cloud / API
