ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Responsibilities:
- Manage email inbox and respond to provider inquiries
- Process referrals to clinicians
- Assist employees with general inquiries
- Coordinate patient/client intake
- Provide administrative support, including help with provider schedules, referrals, and inquiries
- At least 6 months experience handling a healthcare account (Intake Coordinator)
- With experience in coordinating with providers and clinicians
- Good verbal & written English skills
- Proficient with MS Tools
- Amenable working onsite in Shaw Blvd, Mandaluyong
- Willing to work night shifts
What Can We Offer You?
- Competitive salary and benefits
- Health Insurance with free dependents
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our Commitment to You
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all-inclusive environment where everyone thrives