ABOUT THE ROLE
The primary role of the Contract Management Support is to ensure the efficient management of client accounts, including handling documentation, data entry, and coordination of account related activities.
KEY RESPONSIBILITIES
- Maintain accurate and up-to-date client files, contracts, and documentation
- Assist in preparing and processing contracts, proposals, and other client-related paperwork.
- Enter and update client information, transactions, and interactions in the company's database or CRM system.
- Coordinate with internal teams to resolve client-related issues and ensure timely resolution.
- Set up Service Agreement (Contract) for Customer
- Add equipment, Equipment info to service Agreement SO.
- Create call schedules (SO) then forward to Dispatch and also handles Cancellation of SA (Service Agreement)
SKILLS AND QUALIFICATIONS
- Educational background required / desired: High school diploma or equivalent experiences
- Work experience required / desired: Data Entry
- Years of experience required / desired: 1+ years' experience in Data Entry Role.
- Communications skills (English Proficiency) required / desired: Excellent (at least 8/10)*
- MS Office applications proficiency required / desired: Excellent (at least 8/10)*
Other qualifications:
- Exceptional accuracy and attention to detail
- Proficient in MS Office Suite
- Ability to multi-task and prioritize with organizational and time management skills