Virtual Assist Us

Virtual Assist Us is a Wilmington, Delaware-based outsourcing company that connects businesses with skilled, US-based virtual assistants. Founders and executives rely on the service to hand off administrative work so they can stay focused on decisions that actually move their business forward. The premise is straightforward: stop doing tasks you should not be doing yourself, and reclaim the hours you are currently losing to them. The company covers a broad range of back office and administrative needs. Core offerings include virtual assistant support, live receptionist and answering services, appointment and calendar management, HR and payroll administration, and CRM management. The team also handles document digitization (including microfiche to digital conversion), database management, print publication design, and IVR and explainer video production. Clients working to launch or formalize a new company can also get help with startup setup, from payroll configuration to business phone service. Virtual Assist Us makes a direct case against the cost of a traditional employee. The company points to data showing that the average on-site employee spends between 50% and 80% of their workday on distractions unrelated to work. A virtual assistant, by contrast, is accountable only for hours actually worked. The company reports having saved its clients more than 95,621 hours to date. For small businesses and growing teams, that kind of outsourcing math is hard to ignore. Every VA goes through a multi-step vetting process that tests communication, technical skills, creativity, and resourcefulness. Thousands of candidates apply, and only a fraction are brought on. Once a client is onboarded, a dedicated Client Success Team stays accessible by phone and email throughout the relationship, helping with delegation, early setup, and any changes in scope as business needs shift. It is a personalized approach that contrasts with the hands-off model many BPO companies in the USA default to. Pricing starts at $35 per hour on a pay-as-you-go basis, plus a 5% administrative fee. Flat-rate and higher-volume plans are available on request. For any business considering US-based virtual assistant support or exploring outsourcing for the first time, Virtual Assist Us offers a low-commitment entry point. Contact the team through their website to describe your requirements and get matched with a VA.