TheBest Claims

TheBest Claims is a national insurance claims services company based in Irving, TX, built around one straightforward premise: carriers should not need to juggle five different vendors to cover their claims workload. Since 1997, the company has grown from a regional recruiting operation into one of the most comprehensive claims outsourcing partners in the United States, now serving 500+ carrier and program partners across property, auto, commercial, and contents lines. The core service portfolio covers the full claims lifecycle. The Accuracy Review program uses a third-party desk review process to examine claims through fair market valuations, competitive bidding, and contractor negotiations, giving carriers a structured way to surface hidden costs and tighten outcomes. For clients operating in the London market or domestically, TheBest Claims provides scalable Delegated Claims Authority (DCA) and Third-Party Administration (TPA) services, backed by a national network of adjusters. Separate service lines cover property, auto, commercial, and contents claims, plus dedicated recruiting for claims professionals at every level of experience. The primary clients are insurance carriers, managing general agents, and program administrators that need a dependable back office outsourcing partner for complex or high-volume claims work. The company handles both steady-state claims volume and catastrophe response, making it a fit for carriers that need consistent capacity as well as surge support after major loss events. With 500+ active partners, the operational model is built for repeatable, scalable delivery across diverse claim types. Operationally, TheBest Claims runs two dedicated claims centers near Atlanta and Dallas, each designed to scale from a small team to 200 or more adjusters as workload demands. Its proprietary AI platform is trained on real claims data and can be configured to match each carrier's specific workflows, so output stays consistent with how a given partner already works. Security is a core requirement: the platform carries SOC II Type 2 certification and PCI DSS compliance, with client data stored in isolated environments. With 650,000+ candidates in its network and 30 years in the business, TheBest Claims has the depth to fill gaps in a claims back office operation rather than create new ones. If your organization is evaluating a single-source BPO company in the USA for claims processing, staffing, TPA, or AI-assisted review, TheBest Claims is worth a direct conversation.