SolvOne, LLC

SolvOne, based in Portland, OR, gives fuel station and convenience store operators one phone number for site maintenance, monitoring and compliance. The company says it has spent over 20 years saving clients time and money, and its pitch is simple: catch problems before they become emergencies, and handle the ones that still happen around the clock. The work falls into a few areas. Site solutions cover an after-hours answering service, maintenance support and dispatching, ATG remote monitoring and in-house technical phone support. Project management covers dispenser replacement, tank removal and replacement, point-of-sale upgrades and replacement, EMV and nationwide rebranding. Environmental compliance covers scheduling, compliance management, vendor management, NOV management and permit tracking. SolvOne also offers contractor solutions, including an after-hours answering service and access to a national industry network. The clients are in the petroleum industry and the fuel station and convenience store sector. SolvOne describes its role as 24/7/365 maintenance management, dispatch execution, nationwide project rollouts and compliance coordination. One petroleum company CEO quoted on the site says she would be lost without the 24/7 service. The company backs this up with figures from its own site. It reports 10,000 sites managed, 9,500 underground tanks monitored, over 100 underground tank replacements in the last four years and 170 professional certifications, with more in progress. Calls are handled through tools such as RingCentral, Salesforce and iHub, alongside a national network of experienced professionals. Systems are monitored 24/7, after-hours jobs are captured and emergency dispatch fees can be avoided. If you manage fuel systems or c-store maintenance and want to outsource the after-hours calls, dispatch and compliance paperwork, SolvOne is worth a call. You can reach them at 866-SolvOne to ask whether an underground tank needs replacing or to request a quote.