Pinnacle Group

Pinnacle Group is North America's largest diverse-owned Managed Services Provider (MSP), headquartered in Dallas, TX. The company helps Fortune 500 enterprises and complex organizations manage contingent workforces with precision and measurable outcomes. With over $4 billion in MSP spend under management and operations across more than 25 countries, Pinnacle is built for organizations that need both enterprise scale and genuine strategic depth. The company's core services cover the full contingent workforce lifecycle. Pinnacle designs and operates highly customized MSP programs, supported by deep investment in reporting and analytics. Its Employer of Record (EOR) and Agent of Record (AOR) services handle payrolling, independent contractor compliance, and freelancer management on behalf of clients, providing full indemnification against misclassification and reducing co-employment risk. Additional capabilities include SOW Management and Services Procurement, Reporting and Analytics as a Service, and end-to-end VMS implementation and optimization. On the technology side, Pinnacle is the only diverse supplier certified as a full System Integrator across Beeline and SAP Fieldglass. It also supports implementations on Workday VNDLY, Magnit VMS, Elevate VMS, and Vector VMS. Its approach to VMS design covers operational processes, supplier management, and end-user adoption alongside the technology itself, so implementations are built to deliver business results rather than just go live. Pinnacle's client base spans banking and financial services, energy and utilities, technology and telecommunications, travel and hospitality, and media and communications. Over 20% of the Fortune 100 rely on Pinnacle to manage their contingent workforce ecosystems. Everest Group has recognized the company as a Star Performer and Major Contender for MSP solutions and as a Major Contender for Services Procurement and SOW management. Staffing Industry Analysts has also listed Pinnacle among the leading MSPs in its Global Landscape Report. Global delivery runs through service centers in India, Poland, the Philippines, and Vietnam, enabling around-the-clock support across time zones. The company operates in over 25 countries across North America, Latin America, Europe, and Asia-Pacific. For buyers seeking a BPO company USA-headquartered with a proven global outsourcing footprint, Pinnacle has the infrastructure and experience to support complex, cross-border workforce programs. Organizations managing large or growing contingent workforces can connect with Pinnacle Group at pinnacle1.com to discuss MSP program design, EOR solutions, or VMS implementation support.