Heaven Essentials Virtual Services LLC

Heaven Essentials Virtual Services LLC is a virtual call center company based in Orlando, FL. It has operated since May 2011. Its model is built around home-based Client Support Professionals who work as independent contractors. The company says this structure delivers customer service at a cost saving of 30% or more compared with traditional brick-and-mortar call centers. The work covered is inbound customer support, sales support and technical support. According to the company, contractors can choose which clients they service based on their experience and can set their own schedules. The company states that it provides training covering all aspects of the job, and that contractors can start working once training is complete. Heaven Essentials Virtual Services says it matches home-based support professionals in the United States, Canada and the United Kingdom/Ireland with the goals of its clients and the needs of their customers. It describes those clients as large, well-known companies, but the site does not name them or list specific industries. Please note how the company describes its own model. Much of the website is aimed at people who want to work from home, not at businesses buying outsourcing. The site says the opportunity is self-employed and involves a start-up cost for equipment such as a computer, headset, phone and training. It quotes an average hourly wage of $10 to $16. Buyers looking for a call center USA partner or customer support outsourcing should confirm directly how services are delivered, what contract terms apply and how quality is managed. To learn more about the service or ask about working together, contact Heaven Essentials Virtual Services LLC through the contact page on its website.