GDCC-EAST (Global Data Collection Company)

GDCC is a market research fieldwork and data collection partner for research agencies and brands that need reliable answers from many markets at once. Instead of coordinating a dozen local vendors, clients brief one senior project lead who owns delivery from start to finish. For buyers looking at knowledge process outsourcing, that single point of accountability is the main draw. The core of the work is CATI data collection and B2B research, run through three specialist areas. International fieldwork covers multi-country quantitative studies, with sample, scripting and delivery managed end to end. Customer experience and brand research supports satisfaction, experience and brand awareness studies for consumer and business audiences, including call centre operations acquired from InMoment in 2023. Social research and public opinion polling covers election and public affairs projects, using dual-frame RDD designs, with rapid setup, programming, field management and data delivery. GDCC also supports institutional research, including B2B and B2C surveys for the European Commission and the European Central Bank, with waves of 7,000 to 12,000 interviews. The clients are mainly research agencies and brands that run studies facing real scrutiny. Their audiences include consumers, business decision makers and senior executives, and their projects range from high-volume quantitative surveys to executive interviewing. Several operating details set GDCC apart. Interviewers are native or near-native speakers (C1 level) in every market, so questions land the way they were meant to. Fieldwork management runs round the clock across time zones to keep multi-country studies on schedule. Live monitoring and independent QA are applied to every project. The company states that its processes align with ESOMAR and ICC standards and with GDPR and CCPA data protection requirements. Coverage spans more than 90 markets, coordinated from an international hub in Rotterdam and supported by dedicated hubs in the USA and Germany. This Cincinnati location is part of that US presence, which suits teams that want a call center USA option for North American fieldwork inside a global outsourcing setup. If you have a research project in mind, GDCC will recommend a methodology, sample and timeline, usually within one business day. Request a proposal to talk through your next study.