EDS Service Solutions

EDS Service Solutions is an Atlanta-based human capital management company that supplies, manages and measures outsourced workforces for employers running large, multi-site operations. Buyers get more than a staffing agency that fills open shifts. They get a partner that recruits the people, builds the processes around them and tracks the results, so the client can concentrate on serving its own customers. For companies weighing a BPO company USA against a traditional labor supplier, EDS sits in between, pairing outsourced labor with day-to-day operational management. The core offer is staffing and outsourced labor, delivered alongside business process outsourcing and workforce management strategy. EDS recruits at both the regional and national level, with recruiters on the ground in markets such as Orlando and across Florida. The roles listed on its site show the back office behind every placement: payroll specialists, billing staff, SQL analysts and KPI managers who monitor site performance. The company states plainly that hiring the right talent and giving them effective tools produces far better outcomes than simply filling vacancies, and that philosophy shapes how it staffs an account. The company's roots are in the airport ecosystem. Founder Sonya Locke brought 27 years of experience in human capital management and airport operations to the business, and frontline positions such as vehicle service attendants, transporters and drivers point to the kind of work EDS handles. Its typical client is an organization that needs a reliable hourly workforce across many locations and expects consistent service levels at every one of them. Scale is a real differentiator here. EDS manages operations across 170 locations and supports a workforce of more than 7,000 employees. It describes itself as a women-driven company with a diverse culture, and employee testimonials on the site describe tenures of 12 and 14 years along with internal moves from recruiting into accounting, billing into analytics, and driving into corporate talent acquisition. That retention matters to buyers, because the account team that starts a contract is more likely to still be there years later. If you are evaluating outsourcing partners for staffing, workforce management or an AI-ready BPO program with real operational support behind it, EDS Service Solutions is worth a conversation. Reach out through the website to discuss your locations and request a quote.