DittoDoes

DittoDoes, based in Boise, Idaho, builds Ditto Hello, an AI receptionist for small businesses that cannot afford to miss a call. Instead of hiring a front desk or signing a traditional call center USA contract, owners get a phone line that answers around the clock, handles common customer questions, captures every caller as a lead, and routes people to a real person when the situation calls for one. The company's own line sums it up: you run the business, Ditto does the busy-ness. The product ships in tiers. Ditto Hello Starter is available now and covers the core of inbound customer support: the AI receptionist itself, a business knowledge base, call routing, and lead capture. Every call and lead lands in Ditto Dash, the management console, where you can review transcripts, summaries, caller details, outcomes and recordings, manage follow-ups and people, and receive notifications. Ditto Hello Professional, currently in private beta, adds calendar and appointment scheduling, Ditto Book public booking, Google Calendar sync, Ditto Send SMS messaging, and advanced phone routing. An Enterprise tier is planned with multi-location support, advanced analytics, workflow automation, API integrations and dedicated support. The target customer is a small business that misses calls or loses hours to repetitive phone work. Ditto Hello is trained on your own website, services, hours and policies, so callers hear answers that sound like they came from your team. It is a software subscription rather than a staffed outsourcing operation, which makes it a lightweight alternative to back office or BPO company USA arrangements for firms that mainly need the phone covered. Onboarding follows three steps. First, DittoDoes learns how your business works and where the time goes. Second, the team configures Ditto Dash around your customers and the knowledge needed to handle your tasks. Third, Ditto Hello starts answering. The receptionist runs 24 hours a day, seven days a week, while human customer support from DittoDoes is available Monday through Friday, 9:00 AM to 5:00 PM Mountain Time. You decide when and how calls transfer to a person, and after hours it still captures the inquiry so nothing slips. If an AI-ready BPO style answer to missed calls fits your business, DittoDoes offers a free consultation. Use the booking form on their site, email ditto@dittodoes.com, or call 208.575.5050 to describe the tasks eating up your day and see what Ditto Hello can take off your plate.