Back Office by Design

Back Office by Design helps business leaders in Oklahoma City and across the country reduce the administrative weight that slows growth and fragments focus. Founded by Kristie Howell, the firm delivers fractional administration and operational support designed to turn scattered, reactive work into reliable, repeatable systems. For companies exploring back office outsourcing options at a boutique scale, it offers a structured alternative to hiring full-time staff. The firm organizes its work into three levels of engagement, each matched to a different stage of business complexity. The Foundation covers focused administrative support: calendar and inbox management, document organization, scheduling, and light executive assistance. The Partnership handles integrated coordination across scheduling, travel, client and vendor communication, and ongoing priority management. The Studio is an embedded operations partnership for growing firms that need real infrastructure, including SOP development, project coordination, billing administration, and sustained back-office management. Rather than billing against a preset package of hours, every engagement begins with a consultation to identify the right level of support for where the business actually is. The clients Back Office by Design typically serves are growth-minded leaders and small to mid-sized firms that have outgrown informal systems but are not yet ready for a full-time operations hire. They tend to be founders, executives, or practice owners whose attention is stretched across too many competing demands at once. The focus is on professional service environments where clarity, responsiveness, and follow-through are non-negotiable. Kristie Howell brings two decades of experience across audit, tax, administrative operations, and client service. Her process is methodical: first listening to uncover the real pressure points, then shaping the workflows and responsibilities the business needs, then implementing and refining until the new rhythm feels natural. That structured methodology is what separates this kind of fractional back office partnership from a generic virtual assistant arrangement. For any business evaluating BPO company USA options on a smaller scale, Back Office by Design offers an experienced, senior-level operations partner who understands the administrative and financial details that typically fall through the cracks. If your back office needs more structure and consistency, a discovery call with Kristie is the logical first step.