Accord Human Resources

Accord Human Resources is the Oklahoma City company that helped start the professional employer organization (PEO) model in the United States. Founded in 1992 by Dale Hageman, it grew from a four-person office into one of the nation's larger privately held PEOs before its acquisition by TriNet in 2012. Today its founders run Spirit HR, the successor firm at spirithr.com, with the same philosophy: personal, high-touch HR service backed by enterprise-grade capability. Buyers get the full HR back office of a large employer without adding headcount. The core offer is a complete PEO package on one platform. Payroll covers processing, tax filing and time-keeping. Benefits include 401(k), health, dental, vision and life plans, with group pricing that small employers usually cannot reach on their own. HR and compliance support brings guidance, onboarding and training. Workers' compensation covers coverage, safety programs and certificates of insurance. Risk management adds employment practices liability insurance (EPLI), reporting and unemployment claims handling. New hires are onboarded with the paperwork handled by the service team, and employees can check pay history, benefits and time worked from any device. The company serves growing small and mid-sized businesses that want big-company HR without a big HR department. It describes its clients as long-tenured partners and reports a 98 percent client retention rate, with thousands of employees supported. It is headquartered in Oklahoma City and serves clients nationwide, so a business anywhere in the country can treat it as its outsourced HR partner rather than a local vendor. What sets this team apart is how it is held to account. Spirit HR is accredited by the Employer Services Assurance Corporation (ESAC), an independent verification of financial stability, ethics and operational reliability that only a select group of PEOs earn. It is an active member of the National Association of Professional Employer Organizations (NAPEO). Founder Dale Hageman chairs the ESAC Board of Directors and is a past Chairman of NAPEO. The service commitments are specific. Phone calls and emails are returned within two business hours. The service team is paid in part on client retention, so their incentives line up with yours. The pitch is simple: a real person who knows your business, not a login and a call center queue. For a company comparing outsourcing options among BPO company USA listings, this is a mature, accredited choice for payroll, benefits and HR back office work, and an AI-ready BPO partner that still answers the phone. Call (405) 951-5300 or reach out through the website to meet the people who would support your team every day.