Desk & VA – Downtown

Desk & VA is a virtual staffing company based in Dumaguete City that helps businesses hire and manage Filipino virtual assistants without the usual overhead of building an overseas team from scratch. Whether you need a single remote hire or a fully supported offshore seat, the company structures its offering around two clear plans so buyers know exactly what they are getting and what they will pay. The Core Plan is built for businesses that want control over day-to-day work but need the logistics handled on the ground. Desk & VA recruits the right VA, provides a professional workstation inside their Dumaguete City offices, and ensures the setup comes with reliable power and high-speed internet. The client pays the VA's salary directly and supplies equipment, though the company can help source that locally. The Signature Plan goes further: recruitment, HR, contracts, payroll, supervision, and all equipment are bundled into a single weekly fee with nothing else due. It is a true all-inclusive arrangement for companies that prefer a hands-off outsourcing relationship. Both plans also accommodate a work-from-home setup for clients who prefer their VAs to work remotely. That option can be self-managed by the client or run with Desk & VA's monitoring and reporting layer in place, giving businesses flexibility in how closely they want to oversee their remote staff. Operationally, the Dumaguete City base matters. Dumaguete is a stable, mid-size city with a strong English-speaking workforce and relatively lower cost of living than Manila or Cebu, which keeps salaries competitive for clients. Having a physical office with supervised workstations also addresses a common concern in BPO Philippines arrangements: accountability. Clients are not simply handed a name and left to manage a fully remote unknown; there is an on-the-ground presence watching over the working environment. For businesses exploring outsourcing for the first time or looking to add capacity without committing to a full back-office build-out, Desk & VA offers a low-friction entry point. If you want to discuss which plan fits your operation or start the VA recruitment process, reaching out through their website is the natural first step.