fileAI

FileAI is an AI-native data preparation and automation platform serving more than 500 enterprise customers globally. Its core product, fileForge, converts fragmented, unstructured files into structured, validated data through a five-step pipeline covering classification, extraction, schema creation, reasoning, and enrichment. The platform orchestrates multiple AI models to balance quality, speed, and cost. It includes forensics capabilities that detect file tampering at the point of ingestion. Every extraction and transformation is logged with full citations and timestamps, making workflows auditable. Purpose-built solutions for finance operations and BFSI case automation run on top of the same governed intelligence layer.

For BPO and contact center operations, fileAI addresses a common problem: valuable data locked in documents, emails, and disconnected systems. Its SOP-driven workflow engine can automate case intake, document verification, and data routing, cutting down on the manual intervention that, by the company's own estimates, puts 20-30% of annual revenue at risk. The AI Query feature translates plain-language instructions into governed queries, so operations teams can configure and run workflows without technical support. More than 100 ERP and system integrations connect outputs directly to downstream platforms. Human-in-the-loop controls let agents review edge cases, giving QA teams auditable checklists rather than relying on ad hoc spot checks.