Coworker

Coworker is an AI platform that builds a knowledge graph across a company's connected data sources, then routes every task to whichever language model, open or closed, is best suited for the job. The platform covers chat, document creation, coding, and long-running agents, all fed by the same shared knowledge layer called OM2. Coworker integrates with more than 50 tools out of the box, including Salesforce, Slack, Jira, Zendesk, Intercom, and Snowflake. Its intelligent routing layer balances cost, latency, and quality automatically, and claims to deliver the same outputs for roughly one-fifth the typical AI infrastructure spend. It is SOC 2 certified, with all models hosted in the United States.

For BPO and contact center operations, Coworker's pre-built agents cover the functions that generate the most recurring work. A Pipeline Hygiene agent monitors stale deals and surfaces next steps, while a Post-Meeting Actions agent handles follow-up tasks across CRM and email without manual effort. Support teams can run Renewals and Customer Success agents to flag at-risk accounts, and an Infosec Response agent manages security questionnaires without analyst involvement. Because every connector is both read and write, agents pull data and push updates across Zendesk, Intercom, Salesforce, and Slack using the permissions already configured in each system. No additional logins or SSO mapping required.