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Philippine BPO Industry Navigates AI Impact on Call Center Jobs
Philippine BPO Industry
Jun 17, 20262 min read

Philippine BPO Industry Navigates AI Impact on Call Center Jobs

AI is already reshaping the Philippine BPO industry, with major outsourcing companies rolling out automation tools as the sector forecasts $38 billion in revenue. Workers in Philippine call centers are among the first globally to feel the real-world impact of AI on back-office and customer service roles.

BloombergRead