Case Management Specialist (US Healthcare Insurance) | Hybrid

ISTA Solutions - Mandaluyong · Makati, Metro Manila

  • 1+ years experience
  • Hybrid
  • Full-time
  • Posted
  • via Workable

ISTA Solutions - Mandaluyong is hiring a Case Management Specialist (US Healthcare Insurance) | Hybrid in Makati, Metro Manila. This is a hybrid role on a full-time basis. It was posted on 7 Sept 2026, and applications are taken on this page.

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About this role

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Case Management Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

  • Conduct initial assessments of patients' medical conditions, care needs, and treatment goals. Develop Healthcare plans tailored to each patient's requirements.
  • Administer medications, treatments, and medical procedures as prescribed by healthcare providers. Monitor vital signs and assist with wound care, IV therapy, or other medical interventions.
  • Maintain accurate and up-to-date patient records, documenting care provided, changes in condition, and any incidents or concerns.
  • coordinates with US insurance providers
  • Graduate of Medical Allied Courses
  • Basic knowledge about Medicare and Medicaid
  • 1 year BPO Healthcare Experience related to reviewing medical records, authorization, claims, denials and appeals
  • Familiar with common medical terminologies
  • Good English verbal and written skills
  • Good work management skills
  • Familiar with common medical terms
  • Familiar with MS Office Tools and applications

What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives

Collected from ISTA Solutions - Mandaluyong's own career page (Workable) and reproduced as published. Pay, benefits and requirements are set by the employer.

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