Retail BPO Companies in the Philippines
105 verified companies
Retail and consumer-goods clients are served by more than 90 companies in this directory, spanning omnichannel customer support, order operations, and the back office that keeps physical-plus-digital retail running.
The vertical overlaps ecommerce but is not identical: retail programs carry store-locator and in-store pickup support, loyalty-program operations, and supplier-facing back office that pure-play ecommerce work rarely touches. Providers with genuine retail heritage understand promotion-calendar rhythms.
Every company listed serves retail clients and is pulled live from the verified directory. Open profiles for services, team size, and contact information.
Stratpoint Global Outsourcing Inc.
Stratpoint is a Philippines-based IT outsourcing company that helps businesses move faster on digital transformation through software development, cloud infrastructure, data analytics, and applied AI. Based in Mandaluyong City, they partner with enterprise clients who need a capable BPO Philippines team to handle complex technical programs that go well beyond standard back office or call center Philippines work. Their delivery model follows Agile principles and covers the full project lifecycle: technical assessment, architecture, development, QA, cloud infrastructure, deployment, and post-launch support. As an AWS Advanced Partner and the only homegrown AWS Solutions Provider in the Philippines, they bring certified cloud expertise to every engagement. Their data platform practice helps organizations understand customer behavior and use those insights to make sharper business decisions. Trusted by Globe, UnionBank, SM, Singlife, Robinsons, and Cebu Pacific, Stratpoint has a proven track record across telecoms, banking, retail, insurance, and aviation. If you need a dedicated outsourcing partner for software delivery, IT operations, or an AI-ready BPO for your next digital initiative, they are worth a conversation. Reach out to discuss your project.
Credentials
No credentials yet
Sutherland Global Services
Sutherland Global Services is a US-founded BPO that has built its name on combining genuine customer experience expertise with analytics-driven transformation. With 60,000+ agents deployed globally and 120+ Fortune 1000 clients across technology, banking, healthcare, and retail, they handle customer support, technical support, and back-office processing at a scale most outsourcing providers simply cannot match. What makes Sutherland a serious contender for AI-ready BPO work is the FinAI Hub, a dedicated hyperautomation practice baked directly into their delivery model. Clients do not have to add it on later. Whether you need a call center Philippines footprint, digital transformation support, or complex back-office workflows managed across time zones, Sutherland has the operational depth to back it up. If you're comparing BPO Philippines options for your next outsourcing initiative, Sutherland Global Services is worth a direct conversation. Reach out through BPOAI.ai to request more details or get a quote.
Credentials
Switch Service Center (Glorietta 2)
Switch Service Center, located in Glorietta 2 in the heart of Makati City, is a trusted technology service provider with a strong track record of customer satisfaction, rated 4.7 from nearly 500 reviews. Operating from one of Metro Manila's premier commercial addresses, Switch offers hands-on technical support and device servicing to individual and business clients alike. For companies exploring outsourcing options in the Philippines, Switch represents the kind of service-oriented operation that understands client needs and turnaround expectations. Its Makati presence puts it within reach of the Philippines' largest concentration of BPO firms, multinationals, and SMEs that depend on reliable tech support to keep operations running. Whether you need dependable technical assistance or are evaluating service partners in the Philippines BPO ecosystem, Switch Service Center brings a proven service culture and a central location that makes coordination straightforward. Reach out to learn more about how their team can support your business needs.
Credentials
No credentials yet
Tech Partner PH
Tech Partner PH is a trusted gadget retailer based in Pasig, serving customers across the Philippines with original, brand-new devices at competitive prices. Every product carries a one-year manufacturer warranty plus a five-day store warranty for factory defects, so buyers get real protection with every purchase. The store carries a wide range of tech products including Apple devices, accessories like Paperlike and Quadlock, PlayStation 5 consoles, and more. Payments are processed through encrypted channels, and orders ship nationwide via partner couriers. Customers consistently praise the honest pricing, responsive staff, and smooth transactions. Whether you are outfitting a home office, sourcing devices for a small team, or simply looking for a reliable seller you can trust, Tech Partner PH delivers. Reach out to inquire about availability or bulk orders.
Credentials
No credentials yet
Tech Support Plus IT Services
Tech Support Plus IT Services is a Taguig-based IT and digital marketing firm serving businesses that need reliable outsourcing support without the overhead of building in-house teams. Operating from one of Metro Manila's key business hubs, the company delivers IT solutions and performance-focused digital marketing to clients who want measurable results from their BPO Philippines partner. Their core work spans technical support, SEO, and digital marketing campaigns, with a documented approach to helping brands improve search visibility and reach buyers who are ready to convert. A campaign for natural pet nutrition brand PaleoPet illustrates the method: identify the gap between current rankings and buyer-intent keywords, optimize accordingly, and measure the outcome. That same discipline applies across client engagements. For companies exploring Philippines outsourcing options that cover both IT support and online marketing, Tech Support Plus IT Services offers a practical alternative to juggling multiple vendors. Connect with their team to discuss your needs or request a quote.
Credentials
No credentials yet
Tech2Go Strategic IT Solutions
Tech2Go Strategic IT Solutions delivers purposeful IT outsourcing and technical support from Mandaluyong City, Philippines. The company lives by a simple standard: excellence is not accidental. That focus has earned them a portfolio spanning manufacturing, logistics, hospitality, distribution, retail, and government clients, covering both multinational names and local industry leaders across the Philippines. For businesses that need reliable back office IT support, managed services, or technical consulting without building a costly in-house team, Tech2Go offers a proven alternative. Their client roster includes companies in supply chain, heavy industry, food and beverage, and resort management, which speaks to their ability to adapt processes and systems to very different operational environments. As a BPO Philippines provider with demonstrated cross-industry reach, they are positioned to handle the IT workload that keeps organizations running day to day. If you are evaluating outsourcing partners in the Philippines for IT-enabled support or back office functions, Tech2Go is worth a conversation. Reach out to request a quote or to discuss how their services can fit your requirements.
Credentials
No credentials yet
Technology Links International Corp
Technology Links International Corporation (TLIC) has spent more than two decades helping Philippine businesses and multinational companies solve operational challenges through barcode and RFID technology. Their solutions cover industrial-grade barcode printers, handheld and vehicle-mounted data terminals, RFID systems for supply chain automation, and full network infrastructure from LAN to WAN. Where data accuracy matters most, such as warehousing, retail, and electronics manufacturing, TLIC engineers design systems built for the specific environment, from clean rooms and chemical baths to standard shipping floors. For companies managing back-office inventory and data collection workflows, this level of precision has a direct effect on how efficiently the business operates day to day. Headquartered in Pasig, Philippines, TLIC serves local and multinational clients with a practical, improvement-focused approach to every project. If your operations depend on accurate, real-time identification and data capture, get in touch to discuss your requirements.
Credentials
No credentials yet
TechSouthgate Solutions, Inc.
TechSouthgate Solutions, Inc. Is a Muntinlupa-based technology company with over 20 years of experience and more than 5,000 completed projects across the Philippines. Since its founding in 2004, the company has built a track record delivering end-to-end IT infrastructure, security systems, and communications technology to businesses that need dependable, consolidated support. BPO Philippines operators and call center facilities rely on TechSouthgate for network cabling, PABX and internal communication systems, CCTV surveillance, biometric access control, and fire detection. The company also covers custom software development, accounting systems, IoT and smart technology integration, solar energy installations, and HVAC, giving outsourcing and back office operations a single point of contact for their technology stack. TechSouthgate serves seven industries, including BPO and call center Philippines clients, food chain and logistics firms, warehousing and distribution networks, retail and corporate offices, and residential communities. The company is a certified Hikvision Gold Partner. To discuss how TechSouthgate can support your operations, contact the team for a consultation.
Credentials
No credentials yet
Techsquad Service Center
Techsquad Service Center brings deep technical expertise to businesses and consumers in Quezon City, backed by a 4.9-star rating from 33 verified reviews. Operating under the Ubertech brand, the team specializes in technology solutions covering hardware, peripherals, and computer systems, making them a reliable partner for companies that need hands-on technical support and IT services in the Philippines. With a clear focus on quality products and accessible technology, Techsquad is positioned to support outsourcing clients who need dependable tech infrastructure and technical service operations. Their product knowledge spans workstations, networking components, and display solutions, which translates directly into credible technical support capabilities for BPO Philippines environments. Whether you need IT support, device management assistance, or a technology service partner for your back office operations, Techsquad Service Center is worth a conversation. Reach out today to discuss how their team can support your requirements.
Credentials
No credentials yet
TekMage
TekMage is an authorized after-sales support and repair center based in Mandaluyong City, Metro Manila, serving as the official outsourced service partner for global technology brands including DJI, EcoFlow, Insta360, and Yaber. For consumers and businesses looking for reliable, brand-authorized technical support in the Philippines, TekMage handles warranty repairs and post-purchase service for drones, gimbals, action cameras, projectors, and portable power stations. The team also covers Apple MacBook and iPhone repairs, giving clients a single point of contact for multiple device categories. Backed by direct authorization from the brands they represent, TekMage's technicians bring focused expertise in after-sales operations, the kind of specialized support that consumer electronics companies increasingly outsource to trusted local partners rather than manage in-house. Located at 7 Pioneer St. Brgy. Highway Hills, Mandaluyong, TekMage holds a 4.5-star rating across 41 customer reviews. If you need an authorized technical support partner for your brand or after-sales coverage in the Philippines, get in touch to discuss how TekMage can help.
Credentials
No credentials yet
Teko - Aircon, Appliance, TV & Computer Services
Teko is the Philippines' leading on-demand repair and maintenance platform for aircon, home appliances, TVs, and computers. With a 4.8-star rating across more than 4,000 customer reviews, Teko has built a reputation for showing up on time with vetted, background-checked technicians. The process is simple: submit a service request from any device, receive instant confirmation, and see a photo of your assigned technician before they arrive. Payment goes directly to the technician once the job is done. If Teko cannot resolve the issue, customers pay nothing. Based in Muntinlupa, Teko serves residential and small-business clients across Metro Manila who need fast, trustworthy repairs without the guesswork. Whether it's a faulty aircon unit, a broken appliance, or a computer that won't start, Teko connects customers to skilled technicians quickly. To book a service or learn more, visit teko.ph.
Credentials
No credentials yet
to-combine Graphic Design Studio
To-combine Graphic Design Studio is a Bacolod-based creative agency delivering branding and design work for businesses that need to stand out. The studio specializes in brand identity, campaign materials, and visual communications, with demonstrated experience producing festival and retail marketing collateral. While primarily a graphic design practice, To-combine supports the broader outsourcing ecosystem in the Philippines by giving local and international clients access to creative talent without the overhead of an in-house team. Businesses looking to outsource design work to the Philippines benefit from the studio's combination of regional market knowledge and professional output. If you need a design partner in the Philippines for branding, campaign visuals, or print and digital materials, To-combine is worth a conversation. Reach out to request a quote or discuss your next project.
Credentials
No credentials yet
Retail outsourcing: common questions
What buyers ask most when comparing retail providers in the Philippines.
01How does retail BPO differ from ecommerce BPO?
Retail programs add store-locator and in-store pickup support, loyalty-program operations, and supplier-facing back office that pure-play ecommerce rarely touches. Providers with real retail heritage also understand promotion-calendar rhythms.
02What retail operations are commonly outsourced?
Omnichannel customer support, order and returns operations, loyalty-program handling, catalog and inventory data work, and supplier coordination back office. Most directory providers in this vertical bundle several of these.
03Can providers support seasonal retail peaks?
Yes — like their ecommerce counterparts, retail-focused Philippine providers staff for peak trading windows and can flex teams around promotion calendars. Confirm surge lead times during evaluation.
Browse BPO companies by industry
Run a BPO offering retail services that is not listed here? Get listed for free.











