Ecommerce BPO Companies in the Philippines
145 verified companies
Close to 150 directory companies serve ecommerce clients, making it the second-largest vertical here. The work spans pre-sale chat, order and returns handling, catalog and listing management, and marketplace operations across Amazon, Shopify, and regional platforms.
Ecommerce support is seasonal by nature, and the Philippine market has adapted: providers in this vertical are unusually good at surge staffing for peak season, often flexing teams 2 to 3 times baseline for the November-to-January window.
The companies below all serve ecommerce clients, pulled live from the verified directory with services, team size, and contacts on each profile.
VALUE Virtual Assistants
VALUE Virtual Assistants connects businesses with skilled Filipino professionals through fully managed remote staffing solutions, helping companies cut labor costs by more than 70% without sacrificing quality. Based in Makati City, the agency pairs clients with virtual assistants who meet Japanese work standards, covering everything from recruitment and onboarding to ongoing HR management and performance monitoring. Rates start at $7 per hour, making this a practical outsourcing option for startups and growing businesses that need structured support without the overhead of in-house hiring. The service range is broad. Clients can staff roles in customer support, lead generation, and e-commerce operations, as well as specialized positions in healthcare billing, IT and software development, financial services, legal assistance, and digital marketing. Real estate agencies, medical practices, professional services firms, and tech companies are among the business types regularly served through the platform. If you are looking for a cost-efficient way to scale your team with reliable Filipino talent through a BPO Philippines provider that handles the administrative load end-to-end, VALUE Virtual Assistants is worth a conversation. Reach out to request a quote or consultation.
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VAP (VA Platinum) Cebu | Outsourcing Experts
VA Platinum is a Cebu-based BPO Philippines provider specializing in offshore team-building for Australian businesses, with particular expertise in financial services, mortgage broking, accounting, and insurance. Over 8 years, they have helped more than 370 clients cut operational costs by 50 to 70% without sacrificing quality or compliance. Their approach goes beyond standard outsourcing. VA Platinum builds dedicated, full-time teams trained in Australian industry requirements, including ASIC compliance, and equips them with AI automation to maximize output. From back office processing and customer support to healthcare administration, real estate, legal, and eCommerce operations, they cover functions across 30+ industries. Every engagement includes talent acquisition, a structured training program, and an assigned success manager. With 800+ team members placed across finance, construction, not-for-profit, and more, VA Platinum operates If you want to scale without the overhead of local hiring, reach out to VA Platinum to discuss your team requirements.
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VideoGaga Philippines (Nomads Global)
VideoGaga Philippines, the marketing and e-learning division of Nomads Global, is a Makati City-based digital agency with over 20 years of hands-on marketing experience. Businesses that need to outsource their online marketing without the overhead of an in-house team come to VideoGaga for social media management, graphic design, video production, and professional web design. As a BPO Philippines option for marketing functions, it gives SMEs and startups a practical way to maintain a strong digital presence while staying focused on their core operations. The platform has reached more than 500,000 people monthly and has trained over 3,000 clients and students through its Digital Entrepreneur Program. The mentors behind VideoGaga carry a combined following of 7 million and have accumulated over 1 billion views, which reflects the depth of expertise informing every service and training engagement. VideoGaga also offers professional consultation and structured training for teams that want to bring marketing capabilities in-house over time. With representatives across Asia, Europe, and the Americas, the company works comfortably with international clients who want Philippines-based outsourcing expertise at a competitive scale. Reach out to the VideoGaga team to discuss a service package or book a consultation.
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Virtual Assistance by Emelita Pineda
Virtual Assistance by Emelita Pineda is a Philippines-based outsourcing provider specializing in social media management and digital marketing support for small businesses. Operating out of Pasig, this virtual assistant service helps business owners offload their online marketing tasks so they can focus on what actually runs their business. The core offer is practical: managing social media calendars, planning and scheduling content, boosting engagement through visual media, and identifying where a client's target audience spends time online. For small businesses that need consistent, cost-effective marketing without hiring in-house, this kind of BPO Philippines support fills the gap. Whether you're a home-based franchise, a startup, or an established small business looking to get more from your digital presence, Virtual Assistance by Emelita Pineda can step in as your outsourced marketing arm. Reach out to discuss your social media strategy and get a quote.
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Virtual Assistant Philippines
Virtual Assistant Philippines connects businesses in Australia, the US, and the UK with vetted, English-fluent Filipino virtual assistants who are ready to start within 7 days. The model is straightforward: outsourcing your admin, ecommerce operations, customer support, and back office tasks to specialists who already know the tools, so there is no costly ramp-up period on your side. Services span a wide range, including inbox and calendar management, Shopify and Amazon store operations, SEO, lead generation, bookkeeping in Xero or QuickBooks, social media management, content writing, and digital marketing support. Clients report saving over 20 hours per week and reducing support costs by up to 70% compared to local hiring, with no lock-in contracts required. With a 4.9-star average VA rating and a 98% client satisfaction rate across 500-plus businesses, Virtual Assistant Philippines is an established BPO Philippines outsourcing option for companies that want dependable, specialist talent without the overhead of local recruitment. Reach out today to discuss your requirements and get matched with a qualified virtual assistant within a week.
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Virtual Assistant Services by Ellen Pagaduan
Virtual Assistant Services by Ellen Pagaduan offers skilled outsourcing support out of Cagayan de Oro City, Philippines. Ellen is a Certified Bookkeeper with a Bachelor of Science in Management Accounting and more than three years of active client work spanning bookkeeping, lead generation, social media management, graphic design, website and landing page design, email marketing, CRM setup, and business automation. Her client history covers a wide range of back-office and administrative needs, from managing invoices in QuickBooks and running email campaigns in Mailchimp and Klaviyo, to building websites on WordPress and Shopify, editing short-form video, and setting up automation workflows in GoHighLevel. With over 50 platforms in her toolkit, she delivers BPO Philippines-quality support to entrepreneurs and small business owners who need dependable outsourcing without the cost of an in-house hire. Flexible pricing is available in hourly, project-based, and monthly retainer formats. If you need a trained, certified virtual assistant in the Philippines who can handle both the numbers and the day-to-day operations, reach out to discuss your requirements and request a quote.
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vlbpo cx
VLBPO CX gives growing businesses a flexible, bilingual outsourcing partner with delivery teams in both the Caribbean and the Philippines. That dual-hub setup means your customers get responsive support whether they're in North America during business hours or across the APAC region, without the coverage gaps that single-location BPO providers create. The company focuses on customer engagement, back office outsourcing, and virtual assistant services. Teams are fluent in English, Spanish, and French, with native speakers and bilingual staff available, which is a genuine advantage for brands serving diverse markets. VLBPO's recruitment process targets the top 10% of candidates, and their track record includes managing multi-channel support for eCommerce clients across Amazon and Walmart platforms. If you're looking for a BPO Philippines partner that can handle customer support, back office tasks, and eCommerce operations without the overhead of in-house hiring, VLBPO CX is worth a conversation. Reach out to request a quote or learn more about their delivery models.
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VXI Global Solutions
VXI Global Solutions is a customer care and CX outsourcing partner built to handle the full weight of client-facing operations. From omnichannel customer support to back office processing and IT outsourcing, VXI gives companies a reliable footprint in the BPO Philippines market without the overhead of standing it up themselves. What makes VXI worth a closer look is their range. They work across industries, meaning they have built the operational flexibility to support clients in retail, financial services, healthcare, technology, and beyond. Their Manila operations sit inside one of the strongest call center Philippines ecosystems in the region, giving clients access to a skilled, English-proficient workforce and an AI-ready BPO infrastructure that scales with demand. If you are evaluating outsourcing partners for customer support, back office, or IT functions, VXI is worth a direct conversation. Reach out to request more information or get a quote.
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Welsend Global Services
Welsend Global Services is a BPO Philippines company with 32 years of experience, 20,000 employees, and 60+ delivery centers handling over 250 million customer interactions each year. With 300+ clients served across industries including e-commerce, healthcare, finance, retail, telecommunications, and manufacturing, the company has the scale and operational depth to support outsourcing partnerships of any size. Services span customer support, technical support, telemarketing, lead generation, back office operations, and English tutoring for education clients. As a call center Philippines provider, Welsend follows globally recognized contact center standards and invests in modern technology infrastructure to keep performance consistent across every delivery site. The company's "361° Service" philosophy centers on anticipating client needs before they surface, not just responding after the fact. Clients from Air China and major e-commerce platforms have recognized the team's accountability, KPI performance, and ability to handle critical situations. If you're exploring what the right outsourcing partner looks like for your business, reach out to Welsend to start the conversation.
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World Digital
World Digital is a San Juan City-based digital marketing agency that handles outsourced online marketing for businesses that need real, trackable results. Their service range covers SEO, pay-per-click advertising, social media marketing, web design and development, graphic design, email marketing, e-commerce advertising, and brand content strategy across platforms including Google Ads, Facebook, Instagram, TikTok, Twitter, and Pinterest. The team brings a data-first approach to every campaign. Their SEO work has helped clients achieve a 50% increase in organic search traffic within six months. Campaigns are built from the ground up around each client's specific goals, using tools like Google Analytics (GA4), Google My Business, and Google Merchant Center to track and improve performance continuously. For companies looking to outsource their digital marketing to a results-oriented team in the Philippines, World Digital offers a clear starting point. Contact them today to discuss your goals and request a quote.
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WowVisible - Digital Marketing Agency
WowVisible is a digital marketing agency based in the Philippines that helps businesses attract more customers and grow revenue online. With over 10 years of experience, they offer a structured, all-in-one optimization system covering SEO, lead generation, content creation, conversion rate optimization, and analytics. More than 300 business owners currently rely on WowVisible to increase their visibility, qualified traffic, and sales. Their AI-powered approach combines data analysis with proven marketing strategies to bring in prospects who are already searching for what a client sells. This focus on qualified leads, not just raw traffic, makes them a practical outsourcing option for companies looking to get measurable returns from their marketing spend. Clients have reported doubling revenues and struggling to keep up with new inquiries after working with the team. For businesses considering digital marketing outsourcing from the Philippines, WowVisible offers a disciplined, results-focused process backed by strong client feedback across ecommerce, professional services, and local businesses. Reach out to request a consultation and see how they can help your business grow faster than the competition.
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Xignex Digital Solutions
Xignex Digital Solutions is a Cebu City-based BPO outsourcing provider with 200 dedicated agents covering customer support, technical helpdesk, back-office processing, sales development, finance and accounting, healthcare BPO operations, virtual assistance, and IT support around the clock. The operations floor runs 24/7, 365 days a year, making Xignex a full-coverage call center Philippines partner for businesses that need reliable offshore capacity without building it in-house. Every engagement starts with a structured discovery process. Before any agent goes live, the Xignex team studies your workflows, escalation paths, tone of voice, and KPIs. From quote to live operations takes two to four weeks, with dedicated account management and weekly performance reporting included from day one. Average pick-up time sits under 22 seconds, and the team is built to perform in your timezone. For e-commerce brands, SaaS companies, healthcare providers, and finance teams looking to scale through BPO Philippines outsourcing, Xignex offers custom per-seat pricing and a 24-hour quote turnaround with no commitment required. Request a quote to see a proposed team structure and start date within one business day.
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Ecommerce outsourcing: common questions
What buyers ask most when comparing ecommerce providers in the Philippines.
01What ecommerce operations can be outsourced to the Philippines?
Pre-sale chat, order and returns handling, catalog and listing management, review moderation, and marketplace operations across Amazon, Shopify, and regional platforms. Most providers bundle these into a per-agent managed service.
02Can providers handle peak-season surges?
This vertical is unusually good at it: Philippine ecommerce providers routinely flex teams two to three times baseline for the November-to-January window. Confirm surge economics and training lead times when evaluating.
03Do these companies work inside my ecommerce stack?
Standard practice — Shopify, Amazon Seller Central, Zendesk, and Gorgias experience is common across the directory's ecommerce providers. Platform familiarity is listed on profiles and worth confirming with a reference.
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