Lindy

Lindy is an AI agent platform that connects to over 1,000 business tools, including Gmail, Slack, Notion, and HubSpot, to take on recurring work across an entire team. It ships with more than 40 built-in skills covering research, data analysis, slide decks, and dashboards, and teams can create custom skills by walking Lindy through a process once. The platform maintains an editable memory stored in plain files, so anyone can open the folder, read what the AI knows, and adjust it like a normal document. It runs on schedule or in response to triggers and supports MCP for broader third-party integration.

For BPO and contact center operations, Lindy handles the administrative work that pulls agents away from customers. It drafts email replies, captures meeting notes after every call, and delivers scheduled reports so supervisors stay current without manual data collection. A shared meeting library lets a single recorded customer conversation be surfaced to QA, training, or account management teams on demand. Follow-up sequences run automatically based on triggers, closing the gap between customer contact and next action. Because Lindy operates inside Slack, Gmail, and iMessage, it fits into existing team workflows without requiring agents to learn a separate interface.