CoSupport AI

CoSupport AI is an AI customer service platform built to automate and assist across the full support operation. The platform handles incoming tickets autonomously, generates reply suggestions for human agents, translates conversations across languages, and turns customer interaction data into business insights. Published client metrics show resolution times dropping from two hours to six minutes at one company, and another automating 81% of support requests. The platform integrates with Zendesk, Freshdesk, Zoho Desk, and Intercom, and supports custom deployments through API. Plans start at $99 per month with no setup fees and no long-term contracts.

For BPO firms and contact centers, CoSupport AI slots into existing helpdesk workflows without a full technology overhaul. Agents receive AI-generated reply suggestions directly inside their current interface, reducing handle time on high-volume, repetitive ticket types. The multilingual capability allows a single AI configuration to cover multiple language queues without adding headcount. The company targets a 60% autonomous resolution rate within 60 days of deployment, backed by a full refund guarantee if that threshold is not reached. One published case reported 70% of internal support requests resolved by AI, and another documented 93% faster chat resolution time across the team.