Key Responsibilities
- Performing CDD activities, which will include Initial Customer Due Diligence, Enhanced Customer Due Diligence and Ongoing Customer Due Diligence.
- Performing credit and fraud checks on new merchants, thereby preventing the company from financial loss.
- Assures the completeness and correctness of the client documentation in terms of the AML CTF regulations.
- Assigns the proper compliance risk and credit risk level to every merchant.
- Handling daily operations in accordance with organizational policies and procedures within an agreed SLA.
- Work collaboratively with the Sales organization to ensure that the end-to-end onboarding process of customers is optimized, while managing risk within acceptable levels.
- Identify, investigate, assess and report on AML/CTF compliance matters, making sure that it complies with the AML/CTF program and Worldline’s Merchant Underwriting Policy.
- Handles risk alerts for new and existing merchants.
- Support the Risk Manager in ensuring that all risk systems, processes and procedural level documentation is created and maintained.
- Support the Risk Manager in ensuring that all risk systems, processes and procedures are continuously reviewed and optimized.
Experience
- 2-3 years of experience in customer due diligence (KYC, AML and Credit) environment.
- 1+ years in payments or technology driven organization.
- Experience in a merchant acquiring organization.
Competencies & Knowledge
- Planning and organizational skills.
- Influencing and negotiation skills.
- Communication and presentation skills.
- Commercial awareness and industry knowledge.
- Results driven and ability to work under pressure.
- Intermediate knowledge of Office products, including PowerPoint and Excel.
- Multicultural and flexible mindset with the ability to multi-task and work in an international environment.