Back Office Staff - Dispatch

Join Our Team as Back Office - Logsitics Dispatcher Work here as a full‑time freelance professional, working a 4‑day schedule with 3 consecutive rest days, on a night shift. About Us: We're a prominent player in the logistics industry, operating as one of the leading multi-million-dollar businesses in the USA. With three leading logistics hubs in San Francisco and servicing Amazon, we are at the forefront of innovation and excellence in our field. Our main focus lies in providing exceptional logistics services, with a specialization in parcel delivery to residential and commercial locations. About the Role: We are seeking a dependable and detail‑oriented Back Office – Logistics Dispatcher to support daily delivery operations and ensure smooth coordination across teams. The role involves handling calls, monitoring driver rosters, tracking deliveries, and maintaining accurate records to optimize routing and performance. Responsibilities: Call Management & Documentation - Respond promptly to both emergency and non-emergency calls, ensuring accurate documentation of critical information - Prioritize incoming calls based on urgency, ensuring timely response and effective resolution - Maintain and update detailed call logs and records for future reference and analysis Coordination & Communication - Coordinate with internal departments and field units to address issues and facilitate efficient resolutions - Monitor driver rosters, track deliveries, and maintain communication to optimize routing and performance Requirements - Open to fresh graduates (Bachelor’s degree in Business Administration, Logistics, Supply Chain Management is a plus) - Experience in customer service, operations, back office, or logistics from any industry is a plus but not required. - Good English communication skills - Intermediate proficiency in Microsoft Excel (e.g., navigating spreadsheets, using formulas) - Willingness to work on a graveyard shift schedule - Openness to work onsite at our Eastwood, Quezon City office. Benefits - 4 days’ work week with 3 consecutive days off. - Competitive pay - Join us as a full-time freelancer—take ownership of your work while managing your own taxes and statutory contributions. - Paid training provided. - Opportunities for growth and development. - Opportunity to work in a dynamic and friendly environment.