Most BPOs Say They Use AI. We Make Them Prove It.

Manila201-5004.2 · Google3.3 · GlassdoorSponsored

Vault Outsourcing

Vault Outsourcing helps Australian financial services firms build skilled offshore teams in the Philippines. We focus on cost efficiency, quality talent, and secure operations so you can scale without adding overheads. Our 30-day satisfaction period lets you test your team with no long-term commitment. If you are not seeing measurable results within the first month, you can stop. We tailor every offshore team to your business goals. Our specialists work with you to identify the skills, processes, and structure that give you the most impact. Your dedicated offshore team works only for you, fully aligned with your culture and objectives, so you get consistent results and measurable growth. Vault Outsourcing builds offshore teams in the Philippines that fit your operational goals, budget, and culture. We work with you to design a staffing plan that can scale steadily or accelerate quickly, depending on your needs. Our solutions cover accounting, compliance support, client services, and other back-office functions common in financial services. As an ISO-certified offshore provider, we operate with secure systems and transparent pricing, giving you confidence in both performance and cost control. Vault Outsourcing has been a significant for Classic Holidays. Since the beginning, Vault has provided us with impeccable service, consistent staff recommendations, and results. Having a team like Vault handle your back-office functions makes life easy for you as a company and allows you to focus on the real work instead of the more tedious tasks that can consume time and resources. Thank you for everything Vault! I would highly recommend the team at Vault Outsourcing. They are experts in BNPL, personal loans, fintech and all financial services. Our business has benefited immensely from our partnership with Vault – it has been highly cost-effective for us, the quality of personnel has been exceptional, and the service has been first class. Anyone who has concerns about outsourcing should put them aside and speak to Dean. It could be a significant for their business.

Services: Finance & Accounting · Credit & Lending Support · Debt Collections +4

Industries: Financial Services · Fintech · Banking & Lending

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Clinovation Corp.

Clinovation Corp. Is a BPO Philippines provider based in Cagayan De Oro City, one of Mindanao's fastest-growing outsourcing hubs. The company delivers customer support, back office processing, and virtual assistant services to clients who need reliable, cost-efficient offshore teams without sacrificing quality. With a perfect 5-star rating across 15 client reviews, Clinovation has built a track record that speaks through results. The Cagayan De Oro location gives clients access to a strong local talent pool, competitive labor costs, and a business-friendly environment that supports both startup-scale engagements and growing outsourcing partnerships. Whether you need dedicated agents for inbound customer support, administrative back office work, or data processing support, Clinovation is worth a conversation. Reach out today to discuss your requirements and request a quote.

Services: Customer Support · Back Office · Virtual Assistant +2

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Citco International Support Services Limited - Philippine ROHQ

Makati City4.8 · Google

Citco International Support Services Limited operates its Philippine Regional Operating Headquarters in Makati City, serving as a critical operational hub for the Citco group's global fund administration and asset servicing business. Since 1948, Citco has been the operational backbone for some of the world's most complex investment funds, and the Manila ROHQ extends that capability across the Asia-Pacific region. The Philippine office supports Citco's core offerings in fund administration, middle office services, and back office financial operations, making it a significant presence in the BPO Philippines landscape for financial services outsourcing. The team works across private markets, hedge funds, and hybrid fund structures, with growing capabilities in AI and data automation that position Citco Recognised at the With Intelligence Hedge Fund Services Awards APAC 2026 and the Hedgeweek European Awards 2026 for middle office excellence, Citco brings award-winning service quality to its Philippine operations. If you are an asset manager or fund operator looking for specialist outsourcing support in the region, connect with the Citco Philippines team to explore how they can support your operational needs.

Services: Fund Administration · Middle Office Services · Financial Back Office +3

Industries: Financial Services · Hedge Funds · Private Equity +1

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CHEQ Software Testing

Makati City

CHEQ Software Testing has been helping software teams ship better products since 2003. Based in Makati City and operating as one of the Philippines' specialized QA outsourcing providers, CHEQ partners with game studios, enterprise software companies, and global product teams that need reliable, expert testing without the cost and complexity of building it in-house. The company's flagship offering is AI-Augmented Testing, a model that pairs experienced QA professionals with Generative AI to accelerate how test scenarios are designed, improve coverage across the software lifecycle, and catch edge cases that pure manual testing tends to miss. On the automation side, CHEQ works with industry-standard tools including Selenium, Cypress, Appium, and TestNG, selecting and configuring each framework to match the project at hand. Their test automation integrates with CI/CD pipelines, so teams that ship frequently can maintain quality without slowing down release velocity. Gaming is a significant vertical for CHEQ. The company works with game studios to stress-test player experiences across a range of titles, including MMORPG platforms and games developed by studios based in the US, Denmark, and beyond. Outside of gaming, CHEQ has delivered QA services for international airline booking systems and large-scale enterprise business solutions, demonstrating range across technically complex, high-stakes software environments. Across these engagements, clients have consistently noted how quickly the CHEQ team gets up to speed on unfamiliar domains and technologies. CHEQ was founded by CEO Roel Hernandez, whose guiding principle is that every user deserves an exceptional software experience. That belief shapes how the company operates: account managers stay close to client needs, a Chief Quality Officer is involved from the very start of each engagement, and the delivery model is built to flex with Agile development teams rather than working against them. The result is a QA outsourcing practice that has sustained client partnerships across multiple continents for over twenty years. For product teams and studios looking for a capable software testing partner in the Philippines, CHEQ brings the tools, methodology, and track record to support your next release. Connect with CHEQ at cheqsystems.com to discuss your requirements.

Services: Software Quality Assurance · AI-Augmented Testing · Test Automation +2

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Celerity BPO Services

Celerity BPO Services is a business process outsourcing provider based in Cagayan De Oro City, Philippines. The company works with businesses that want to move non-core functions offshore, combining customer-facing support with back-office processing, corporate outsourcing functions, and cloud development work. It describes its role as helping businesses reduce costs and improve efficiency by outsourcing tasks such as customer service, data entry, and IT support, while core functions stay in-house. Its offering spans both people-based outsourcing, such as call center and administrative teams, and technical services delivered by its own cloud development group. The company presents these services as scalable to a client's changing needs. On the call center and back-office side, Celerity BPO Services provides inbound and outbound call center support, customer support, sales support, technical support, telemarketing, and helpdesk services. Back-office work covers order management, data entry, and inventory management. Under its corporate solutions line, the company offers IT and technical support services, helpdesk services, human resources outsourcing, data management and analytics, and administrative support services, for businesses that want to outsource functions beyond the call center floor. Celerity BPO Services also runs a dedicated cloud development practice, covering cloud application development, cloud migration services, cloud infrastructure setup and management, cloud security solutions, cloud database services, and cloud monitoring and performance optimization. The company also offers project management and, on request, remote performance monitoring for these cloud engagements. The company is based in Cagayan De Oro City, with its office at the El Elyon Building on J. R. Borja Street. Celerity BPO Services was named BPO Company of the Year in 2024. Celerity BPO Services positions itself as a single outsourcing partner covering call center support, back-office and corporate outsourcing, and cloud development, for companies that want to consolidate more than one type of outsourced function with one provider in Cagayan De Oro.

Services: Customer Support · Technical Support · Back Office +4

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Cerena Solutions

Tacloban City

Cerena Solutions is a MuleSoft outsourcing specialist operating from the Philippines, built specifically for enterprise organizations that need experienced integration professionals and don't have the time to find them locally. The company's focus is narrow by design: MuleSoft and nothing else, which means the team goes deep on the platform rather than spreading capacity across a broad service catalog. The engagement options cover the main ways enterprise teams bring in external integration support. Staff augmentation lets organizations add individual MuleSoft developers, technical leads, or integration architects to an existing delivery team. For organizations that want a standalone unit, Cerena Solutions builds dedicated Philippines-based teams aligned to client processes and delivery schedules. Project delivery covers end-to-end MuleSoft initiatives from architecture through implementation, and managed services handles ongoing production support, maintenance, and optimization for live environments. On the technical side, the team works across Mule 4, DataWeave, Anypoint Studio, REST and SOAP APIs, batch processing, and event-driven integration. Anypoint Platform coverage extends to CloudHub, Runtime Manager, API Manager, Anypoint Monitoring, Runtime Fabric, and Private Spaces. Architecture work spans API-led connectivity and system, process, and experience API design. Enterprise integration experience includes Salesforce, SAP, ERP and CRM systems, databases, legacy applications, and SaaS platforms. The company primarily serves enterprise clients in the USA, Australia, New Zealand, and across the Asia-Pacific region. With 50+ MuleSoft certifications across the team, 12+ years of combined experience, and more than 193 integrations delivered, the depth of platform knowledge here is difficult to source through general IT outsourcing or broad-scope staffing channels. English-language communication, flexible scheduling to align with client time zones, and the ability to scale from a single specialist up to a full delivery team make this Philippines outsourcing model workable for distributed global organizations dealing with growing integration backlogs. Enterprise teams looking to extend an existing team, clear a delivery backlog, or hand off a full integration project can get in touch through the Cerena Solutions website to discuss requirements, timelines, and available resourcing options.

Services: Staff Augmentation · Dedicated Teams · Project Delivery +3

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Manila201-5004.2 · Google3.3 · GlassdoorSponsored

Vault Outsourcing

Services: Finance & Accounting · Credit & Lending Support · Debt Collections +4

Industries: Financial Services · Fintech · Banking & Lending

No credentials yet

Clinovation Corp.

Services: Customer Support · Back Office · Virtual Assistant +2

No credentials yet

Citco International Support Services Limited - Philippine ROHQ

Makati City4.8 · Google

Services: Fund Administration · Middle Office Services · Financial Back Office +3

Industries: Financial Services · Hedge Funds · Private Equity +1

No credentials yet

CHEQ Software Testing

Makati City

Services: Software Quality Assurance · AI-Augmented Testing · Test Automation +2

No credentials yet

Celerity BPO Services

Services: Customer Support · Technical Support · Back Office +4

No credentials yet

Cerena Solutions

Tacloban City

Services: Staff Augmentation · Dedicated Teams · Project Delivery +3

No credentials yet